Shipping policy
Orders are processed within 10–12 business days, and delivery within India usually takes 2–5 business days after dispatch. We offer free shipping across India.
If you need your order urgently, on express delivery, or by a specific date, please contact us after choosing your article and we will try our best to assist. We also ship worldwide, and international shipping charges vary depending on the destination country.
Customisations
We handle all manufacturing in house, which allows us to offer a wide range of customisations tailored to your needs. We're happy to personalise it for you.Feel free to connect with us anytime on Instagram or reach out via WhatsApp.
-Add or remove elements.
-Change the colour or tweak the neckline.
- Request urgent delivery for an upcoming event.
-Book a video call to view up the piece close
Return & Exchange policy
At Kalpkaaya by sheetal lyall, all of our products are made to order and customized according to each client’s measurements and specifications. Because of this, we do not offer returns, exchanges, or refunds once an order has been confirmed and processed.
We offer a one-time alteration free of charge in case of any minor fit or sizing issues. Just let us know within [48 hours / 3 days] of trying your outfit, and our team will gladly assist you. If something doesn't fit you perfectly,we’re committed to making it right for you and ensuring you’re happy with your purchase.
Full return and exchange policy